Privacy Policy

Last updated: 2025-01-09

Missio AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, platform, and related services (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you provide to us, such as:

  • Contact information: Name, email address, phone number, and any other identifiers you provide.
  • Account credentials: Username and password if you create an account.
  • Payment information: Credit card or other financial information, if you purchase services directly from us.

Automatically Collected Information

When you use our Services, we may automatically collect:

  • Device information: IP address, browser type, device type, operating system, and unique device identifiers.
  • Usage data: Pages viewed, time spent on pages, and actions taken in the Services (e.g., clicks, scrolls).
  • Cookies and similar technologies: We use cookies, web beacons, and similar tracking technologies to personalize and improve our Services. (See Cookies and Tracking Technologies for more details.)

Third-Party Integrations

We integrate with developer workflow tools and support platforms (e.g., GitHub, Linear, Slack). If you connect these third-party accounts to Missio AI, we may collect information from those services in accordance with your permissions.

2. How We Use Your Information

  • Provide and Maintain Our Services
    Create and manage user accounts, authenticate user logins, and deliver core functionality.
    Process transactions and collect payments.

  • Enhance and Personalize Your Experience
    Tailor content and features to your preferences.
    Analyze user activity to improve and optimize our Services.

  • Communicate With You
    Respond to inquiries, requests, or customer service issues.
    Send administrative or service-related emails about updates, security alerts, or technical notices.
    Provide marketing or promotional communications where permitted by law.

  • Ensure Security and Compliance
    Monitor and prevent any suspicious activity or fraud.
    Enforce our Terms of Service and comply with legal obligations.

  • Develop New Features and Products
    Conduct research and analysis to improve existing offerings and introduce new functionalities.

3. Sharing and Disclosure of Information

  • Service Providers
    We may share your information with third-party vendors and service providers who perform services on our behalf (e.g., payment processors, hosting providers, analytics services, or email delivery services). These parties are contractually obligated to safeguard your data.

  • Third-Party Integrations
    When you connect Missio AI to other platforms (e.g., GitHub, Linear, Slack), we share and receive information in accordance with your permissions and the policies of the respective platform.

  • Business Transfers
    If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, or sale of assets, your information may be transferred or disclosed as part of that transaction.

  • Legal Obligations
    We may disclose your information if required by law or to protect our rights, property, or the safety of our users, employees, or the public.

4. Data Retention and Security

  • Data Retention
    We retain personal information only for as long as necessary to provide our Services, fulfill transactions, comply with legal obligations, or enforce our agreements.
    If you choose to delete your account, we will anonymize or delete your personal information within a reasonable timeframe, unless we need to keep it for legal or compliance reasons.

  • Security Measures
    We use commercially reasonable physical, technical, and administrative measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
    Measures may include encryption, secure servers, and access controls.
    However, no security system is impenetrable. We cannot guarantee the security of our databases or third-party environments.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Authenticate users and keep you signed in.
  • Understand usage patterns and improve our Services.
  • Deliver targeted advertisements (where applicable).

You can manage your cookie preferences through your browser settings. Disabling cookies may limit certain features of our Services.

6. International Data Transfers

If you are located outside of the jurisdiction where our servers are located, please note that we may transfer your information to countries that may not offer the same level of data protection as your home country. In such cases, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other lawful mechanisms.

7. Children's Privacy

Our Services are not directed to individuals under the age of 16 (or the age defined by your local law). We do not knowingly collect personal information from children. If you believe we have received personal information from a child, please contact us so we can delete it.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you.
  • Rectify inaccurate or incomplete personal information.
  • Delete your personal information under certain circumstances.
  • Object to or restrict the processing of your personal information.
  • Withdraw consent if processing is based on consent.
  • Opt out of certain data sharing or collection practices.

To exercise any of these rights, please contact us at [email address]. We may require you to verify your identity before processing your request.

9. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Missio AI
2151 Interlocken Drive
Evergreen, Colorado 80439
Email: legal@missio.ai